We are confident in our product effectiveness and offer a 30-day satisfaction guarantee. Please contact our product experts at (888) 445-4532 for more information.


We are only able to initiate refunds for products purchased directly from pmdbeauty.com. If purchased from another retailer, please contact them directly for information on their return policy. We also do not refund shipping or customs costs. The customer is responsible for return shipping costs. 


The Personal Microderm Promise:


After your very first treatment, you will feel softer and smoother skin. The Personal Microderm removes the top layer of dead dull skin. With the dead dull skin removed, you will be brighter and your skin smoother than ever! Keep in mind, the Personal Microderm is not a magical device. More significant concerns with your skin may take up to 8 to 12 weeks of consistent treatments. When you are tackling the appearance of fine lines, wrinkles, spots and blemishes, be patient. It takes time to fade away the appearance of your more significant skin challenges. We recommend you take a before and after and be patient.


Having trouble with the Personal Microderm?
  1. Review the Personal Microderm “How To” Video to ensure proper use of the Personal Microderm.
  2. Ensure the cap is tightly screwed on and that the filter is clean.Still having trouble?
  3. Please contact our product experts for troubleshooting help at: (888)445-4532.


The PMD Kiss Before and After Promise:

We promise you will see a difference the first time you use PMD Kiss. Take a before and after photo and compare. Long term and more significant results appear with daily use. Get fuller, more youthful looking lips in minutes with lasting anti-aging results.

Having trouble with the PMD Kiss?
  1. Review the PMD Kiss “How To” Video to ensure proper use of the PMD Kiss. Before and after photos are always helpful so you are able to compare the results of using the PMD Kiss.
  2. Still having trouble? Please contact our product experts for troubleshooting help at: (888)445-4532.